Utility Bill Auditing and Refunds

Navigate Power now offers auditing services for utility bills, powered by National Utilities Refund (NUR).Discrepancies and errors in rate codes, taxes, and usage can lead to you over-paying tens-of-thousands of dollars.* NUR can help your business capture refundable money for the following utilities:


  • Electricity
  • Natural Gas
  • Water & Sewer
  • Telecommunications & Cellular
  • Internet & Data

*NUR can typically capture refunds for the past 36 months.

NUR Auditing Process

Navigate Power and NUR perform all audits remotely and without the use of your staff. This is a very non-invasive procedure. The entire procedure is approximately 6-8 weeks.

step1-min Sign the “Letter of Authorization” that will allow NUR to gather your billing history from each utility/ service provider.

step2-min We will assign a team of professional auditors to start the auditing process

step3-min The audit team will catalog any errors or discrepancies and present them to you for final approval.

step4-min Implementation of changes with the utility or service provider will be made. Future bills will remain error free. Refunds will be sent directly to you.

Navigate Power and NUR are offering these valuable auditing services risk-free to qualified customers. We require no out-of-pocket costs and there is no obligation to move forward with the audit's findings. It's a performance based relationship where our auditors are compensated with a percentage of the refund they're able to retrieve to for you.

Utility Invoice Audit Request

Please fill out the below form, and a member of our utility invoice audit team will contact
you to schedule a FREE, NO RISK efficiency study.

    Check the box next to the utilities you’re responsible for:


    A utility audit program is a systematic process for evaluating and improving a utility’s reliability, efficiency, and customer service. The purpose of an audit program is to detect areas of weakness in the system and improve them while also evaluating other essential aspects of the utility, such as its policies, procedures, and management practices. Audits can be conducted at regular intervals or on demand, depending on the organization’s needs.

    In addition to identifying problems and recommending solutions, an audit should also provide valuable input into your planning and budgeting process. A utility audit program can help you determine how much energy you need to purchase each year, which will help you plan for future growth. It can also help you assess your needs regarding infrastructure upgrades or expansion projects.

    Auditing a utility bill is reviewing the charges on your invoice to ensure that you are only being charged for the services you have used. This can be done by yourself or by hiring a professional auditing company. There are many reasons why you should audit your utility bill. Perhaps you’ve noticed an increase in your monthly charges, or you suspect you’ve been overcharged for a previous month. Auditing your utility bill can ensure you’re not paying more than you need to.

    A standard energy audit is a utility bill auditing to assess energy use and find ways to improve efficiency. The auditor will review your past utility bills and make recommendations on how to reduce energy consumption. Utility bill auditing can help identify opportunities for improvement, such as implementing new technology, upgrading equipment, or improving processes. The audit will also consider the costs and benefits of the proposed changes to ensure that they are cost-effective. Ultimately, a standard energy audit can help you save money and reduce your environmental impact.

    Utility bills can be broadly categorized into electric, water, and gas. However, within each category, there can be several different types of utility bills exist. For example, an electric utility bill may include charges for electricity used during the day, night, or weekend. Similarly, a water utility bill may include charges for water used for drinking, cooking, or gardening. Gas utility bills may include charges for natural gas used for heating or cooking. In addition to these basic categories, some utility companies offer discounts for customers participating in utility bill auditing programs. These programs help to ensure that customers are only being charged for the utilities they use. As a result, they can play an important role in helping to keep utility costs down.

    Energy audits are important to determine how energy-efficient a home or business is. By assessing the energy use of a building, an energy auditor can recommend ways to reduce energy consumption and lower energy bills. Energy audits can be conducted by energy professionals or by energy auditors who have been certified by a professional organization. The cost of an energy audit can vary depending on the size and type of the building, but it typically ranges from $200 to $2,000.
    In general, energy audits are worth the money because they can help save thousands of dollars on energy costs each year. However, it is crucial to ensure that the auditor is well qualified and that the audit is comprehensive to get the most accurate assessment of the building’s energy needs.